Application Specialist - Biotech

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Boston, MA
$100,000 - $110,000
Job Type
Direct Hire
Master of Science
Dec 03, 2018
Job ID
Application Specialist - Biotech

Industry leading analytical equipment manufacturer seeks an Application Specialist to lead field application activities,  pre and post sales activities.  The Application Specialist will:
  • Act as first point of contact for customers and sales resources in the NE region.
  • Travel to customer sites as necessary to evaluate customer needs/issues 
  • Evaluate and resolve or escalate applications issues accordingly.
  • Work with technical support, marketing,  R&D to ensure applications issues are tracked, resolved and appropriate communication is provided to customers 
  • Act as a liaison between customers and internal support like R&D and sales
  • Present products during customer visits, exhibitions and prospecting activities
  • Perform hands-on trials and generate reports 
  • Attend industry conferences to keep on top of industry trends
  • Provide detailed scientific and technical support as part of the sales process including western blots, ELISAs, capillary electrophoresis, isoelectric focusing, HPLC and particle characterization 
  • Work with validations and R&D as necessary to facilitate technology implementation
Requirements for Application Manager - Biotech
  • BS in in biology, biochemistry, analytical chemistry, or a related life science field; MS strongly preferred
  • 5+ years experience in biotechnology
  • 3+ years in a customer supporting role
  • A background that includes hands-on experience with general protein separation techniques, immunoassay development, and/or protein characterization methods on new instrumentation 
  • Strong understanding of various protein analysis techniques including western blots, ELISAs, capillary electrophoresis, isoelectric focusing, HPLC and particle characterization 
  • Excellent communications skills; oral, written and presentation
  • Excellent statistical skills 
  • The ability to effectively prioritize and manage multiple competing projects or programs
  • The ability to travel up to 50% to customer sites and conferences